GDPR Compliance

Last Updated: November 2024

Our Commitment to GDPR

Base-thicket is committed to complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This page outlines how we fulfil our obligations under these regulations.

Data Controller

Base-thicket acts as the data controller for personal information collected through our website and services. As data controller, we determine the purposes and means of processing your personal data.

Contact details:
Email: [email protected]
Address: 47 Whitmore Street, London, EC2A 4NB, United Kingdom

Lawful Basis for Processing

We process personal data under the following lawful bases:

• Consent: Where you have given clear consent for us to process your personal data for a specific purpose.
• Contract: Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
• Legitimate Interests: Where processing is necessary for our legitimate interests, provided these are not overridden by your rights and interests.
• Legal Obligation: Where processing is necessary for compliance with a legal obligation to which we are subject.

Your Rights Under GDPR

Under the UK GDPR, you have the following rights:

Right to Access

You have the right to request a copy of the personal data we hold about you. This is commonly known as a Subject Access Request (SAR). We will respond to your request within one month.

Right to Rectification

You have the right to request that we correct any inaccurate personal data we hold about you. We will make corrections within one month of your request.

Right to Erasure

In certain circumstances, you have the right to request that we delete your personal data. This is also known as the right to be forgotten. We will assess each request against our legal and regulatory retention obligations.

Right to Restrict Processing

You have the right to request that we limit the way we use your personal data in certain circumstances.

Right to Data Portability

Where we process your data based on consent or contract, you have the right to receive your data in a structured, commonly used format and to transmit it to another controller.

Right to Object

You have the right to object to processing based on legitimate interests or for direct marketing purposes.

Rights Related to Automated Decision-Making

You have the right not to be subject to decisions based solely on automated processing that produce legal effects or similarly significantly affect you. We do not currently engage in such automated decision-making.

Exercising Your Rights

To exercise any of the rights described above, please contact us at [email protected]. We may need to verify your identity before processing your request. Requests are typically processed within one month, though complex requests may take up to three months.

Data Protection Measures

We implement appropriate technical and organisational measures to ensure a level of security appropriate to the risk, including:

• Encryption of personal data where appropriate
• Regular security assessments
• Access controls limiting who can view personal data
• Staff training on data protection obligations
• Secure disposal of data when no longer needed

International Transfers

We primarily process data within the United Kingdom. If we transfer data outside the UK, we ensure appropriate safeguards are in place in accordance with UK GDPR requirements.

Complaints

If you are dissatisfied with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Website: ico.org.uk
Helpline: 0303 123 1113

We would, however, appreciate the opportunity to address your concerns before you approach the ICO, so please contact us in the first instance.